Chances are other companies we work with have been through a problem similar to yours and we already know the solution. This is where our experience comes in handy. Many companies face similar problems in growth, changing technology, data recovery, or disaster management. We have the battle scars that come from solving a lot of problems over many years and we have yet to see a challenge we can not meet.
We keep ourselves up to date on all the latest security patches, varnings, and various bugs that are known problems. We know how to track down error codes and search for solutions based on other peoples experiences with the same problem. There is often no need to invent a solution. By keeping up and reading about problems, vulnerabilities and their solutions, we can often prevent a problem on your system before it ever happens.